Ğž компании
ĞžÑ„Ğ¸Ñ†Ğ¸Ğ°Ğ»ÑŒĞ½Ğ¾Ğµ название: Esperio;
Сайт:
Адрес, контакты: First St. Vincent Bank Ltd Building, James Street, Kingstown, Сент-Винсент и Гренадины;
Лицензия: нет;
Как давно на рынке: с 2021;
Услуги: трейдинг;
Условия: леверидж до 1:1000, нет ограничений по минимальному депозиту;
Торговый терминал: MetaTrader 4/5;
Активы: контракты на разницу цен.
Самые свежие отзывы о Esperio со всего интернета
Несмотря на почти что Ğ²Ğ´Ğ¾Ñ…Ğ½Ğ¾Ğ²Ğ»ÑÑŽÑ‰ĞµĞµ название, брокер не особо смог заслужить похвалу от трейдеров, особенно российских. Впрочем, судя по официальному сайту, именно на них он и ориентируется.

Итак, автор с ником MEMFIS1990 уверяет, что никому не удастся заработать с этим брокером. Согласно его ĞºĞ¾Ğ¼Ğ¼ĞµĞ½Ñ‚Ğ°Ñ€Ğ¸ÑŽ, Esperio просто не выводит деньги. Мужчина уверяет, что все положительные отзывы на официальном сайте компании — фейковые. ĞžĞ½ советует трейдерам работать только с проверенными брокерами, Ğ° не ноунеймами.

Ğ¡Ğ»ĞµĞ´ÑƒÑŽÑ‰Ğ¸Ğ¹ автор с ником Raspop нашел только один положительный момент у этого брокера. Ğ’ отзыве он упоминает, что Esperio не скрывает отрицательной доходности по своим портфелям. Ğ’ остальном мужчина тоже не советует связываться с этой компанией. Как минимум, потому что она мало кому известна и не регулируется авторитетными надзорными органами.

Не все трейдеры оказали столь осторожными, чтобы не торговать с Esperio. Автор ÑĞ»ĞµĞ´ÑƒÑŽÑ‰ĞµĞ³Ğ¾ отзыва потерял 2 тысячи долларов на этой платформе. ĞžĞ½ пополнял счет через систему WebMoney. Ğš ÑĞ¾Ğ¶Ğ°Ğ»ĞµĞ½Ğ¸ÑŽ, обращение к ÑŽÑ€Ğ¸ÑÑ‚Ğ°Ğ¼ не решило вопрос, процедура чарджбэка в этом случае оказалась недоступной. Клиенту пришлось смириться с потерей, так как все его обращения Esperio все равно проигнорировал.

Еще одна девушка вообще описывает в отзыве порядок работы Esperio. Александра утверждает, что представители компании ищут потенциальных клиентов в социальных сетях. Изначально будущим жертвам Ğ¿Ñ€ĞµĞ´Ğ»Ğ°Ğ³Ğ°ÑŽÑ‚ работу, Ğ° именно, простое заполнение Excel таблиц. Потом их ÑƒĞ³Ğ¾Ğ²Ğ°Ñ€Ğ¸Ğ²Ğ°ÑŽÑ‚ приобрести курс обучения не менее чем Ğ·Ğ° 50 тысяч рублей, и, наконец, самим начать Ñ‚Ğ¾Ñ€Ğ³Ğ¾Ğ²Ğ»ÑŽ на платформе Esperio. Естественно, все заканчивается сразу после пополнения. Аналитики, ÑĞ¾Ğ²ĞµÑ‚ÑƒÑŽÑ‰Ğ¸Ğµ открывать сделки, скорее рано, чем поздно, Ğ·Ğ°Ğ³Ğ¾Ğ½ÑÑŽÑ‚ депозит трейдера в ноль.

Подтверждает слова Александры Виктория. ĞžĞ½Ğ° называет Esperio самым ужасным местом работы. Девушка пишет в отзыве, что после месяца оплачиваемой стажировки ей, в конце концов, ничего не перечислили. Зато она регулярно терпела оскорбления от руководства. Виктория не скрывает, что главной ее Ğ¾Ğ±ÑĞ·Ğ°Ğ½Ğ½Ğ¾ÑÑ‚ÑŒÑŽ был холодный обзвон и развод Ğ»ÑŽĞ´ĞµĞ¹ на деньги.

Признаки обмана, мошенничества
Когда реальные отзывы настолько Ğ¾Ñ‚Ğ»Ğ¸Ñ‡Ğ°ÑŽÑ‚ÑÑ от тех, что брокер размещает на своем официальном сайте, вывод очевиден. Вряд ли перед нами честный и прозрачный посредник. Ğš тому же, мы нашли и другие спорные моменты.

Срок существования проекта
Трейдеров Ğ¿Ñ‹Ñ‚Ğ°ÑŽÑ‚ÑÑ убедить в том, что Esperio появился в отрасли еще в 2012 году. Это утверждение можно прочесть в коротком описании самой компании, и заметить в футере сайта. ĞžĞ´Ğ½Ğ°ĞºĞ¾ ничего общего с реальным положением вещей такие заявления не Ğ¸Ğ¼ĞµÑŽÑ‚. Ğ’ отзывах авторы пишут об отсутствии узнаваемости бренда не просто так. До недавнего времени о таком посреднике никто не знал.

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Ğ’ эру быстрого доступа к информации и интернета стали незаменимым источником знаний и данных. ĞžĞ´Ğ½Ğ°ĞºĞ¾, в этой беспрецедентной эпохе цифровой свободы, важно осознавать, что не всякая информация, представленная в сети, является достоверной и точной. Следовательно, умение критически оценивать и выбирать подходящие веб-ресурсы становится неотъемлемой Ñ‡Ğ°ÑÑ‚ÑŒÑŽ личной грамотности. Ğ’ данной статье мы рассмотрим, почему умение выбирать сайты важно, какие критерии следует учитывать и как развивать этот навык. На странице https://telegra.ph/Virtuoznoe-iskusstvo-vybora-Zachem-vam-nuzhno-umet-razlichat-nadezhnye-sajty-v-ehpohu-informacionnogo-shuma-08-31 подробно об этом также рассказано.

Информационный шум и потребность в оценке источников

Ğ¡ ростом числа сайтов и онлайн-платформ каждый день, мы сталкиваемся с информационным шумом — избытком неконтролируемой и нередко противоречивой информации. Ğ’ такой ситуации способность различать надежные источники от множества поддельных или неточных становится ĞºĞ»ÑŽÑ‡ĞµĞ²Ğ¾Ğ¹. Наивное принятие всего написанного может привести к неправильным выводам, Ğ° иногда даже к опасным ошибкам.

Критерии выбора достоверных источников

Выбор надежных источников требует применения определенных критериев. Прежде всего, следует обращать внимание на авторитетность. Сайты, принадлежащие уважаемым организациям, экспертам в определенной области, научным журналам, обычно более достоверны. Кроме того, важно оценивать актуальность информации и наличие ссылок на источники. Проверяемость и доказуемость фактов также Ğ¸Ğ³Ñ€Ğ°ÑŽÑ‚ Ğ²Ğ°Ğ¶Ğ½ÑƒÑŽ роль.

Борьба с информационным популизмом и Ğ¿Ñ€ĞµĞ´Ğ²Ğ·ÑÑ‚Ğ¾ÑÑ‚ÑŒÑŽ

Сеть также часто становится площадкой для распространения информационного популизма и предвзятой информации. Некоторые ресурсы могут сознательно искажать факты, чтобы поддержать определенные взгляды или цели. Критическое мышление и анализ мотиваций авторов помогут избежать влияния манипулятивной информации.

ĞžĞ±ÑƒÑ‡ĞµĞ½Ğ¸Ğµ навыкам оценки информации

Умение выбирать сайты является навыком, который можно развивать. ĞžĞ±ÑƒÑ‡ĞµĞ½Ğ¸Ğµ навыкам критической оценки информации и проверки фактов должно стать неотъемлемой Ñ‡Ğ°ÑÑ‚ÑŒÑŽ образовательной программы. Важно научить Ğ»ÑŽĞ´ĞµĞ¹ распознавать типичные признаки недостоверных источников, такие как недостаток ссылок, явные ошибки или слишком сенсационные заголовки.

Значение ответственности в информационной эпохе

Ğ¡ увеличением количества пользователей интернета возрастает ответственность каждого из нас Ğ·Ğ° распространение правдивой и точной информации. Выбирая надежные источники при проведении исследований, поддерживая факты и делая осознанные выводы, мы можем способствовать ÑĞ¾Ğ·Ğ´Ğ°Ğ½Ğ¸ÑŽ более надежного информационного ландшафта.


В эпоху, когда информация доступна на щелчок пальца, умение выбирать подходящие сайты становится критически важным навыком. Это помогает нам оставаться информированными, избегать манипуляций и принимать обоснованные решения на основе фактов. Все мы, будучи активными участниками цифровой среды, должны стремиться развивать этот навык, чтобы сделать интернет более надежным и ценным ресурсом.

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Top 10 Customer Support Outsourcing Companies in 2023 | Helpware
Outsourcing customer support is a great way to provide affordable but reliable service to your clients. Whether for voice or non-voice applications, there are plenty of excellent customer support...
Written by Dana Mahoney
Sunday, Jan 22
Table of Contents
Outsourcing customer support is a great way to provide affordable but reliable service to your clients. Whether for voice or non-voice applications, there are plenty of excellent customer support outsourcing companies that fit every requirement.
But then again, why even think about outsourcing? Isn’t local talent good enough to provide the service needed by a company’s customers? Plus, wouldn’t it be a disservice to customers if a company farms out its frontline operations to contractors?
What Is Customer Support Outsourcing?



By now, the best customer service companies should know the value of customer support and why it’s an essential cog in an organization. Like sales and marketing, customer service should already be in play during a company’s first day, as they are the group that comes into direct contact with clients.
The main goal of customer support is to keep customers happy by attending to their needs and responding to their questions. However, it’s also a way to instill loyalty and generate additional sales. To do so, an outsourcing company must have its support team available whenever the customer needs it. Outsourcing customer support allows companies to maintain an around-the-clock service team managed by industry veterans and experts.
Advantages of Customer Support Outsourcing
Admittedly, not all company startups have leaders who are experts in every facet of their operations. Given their many responsibilities, many startup founders accept that they can’t do everything themselves. Non-core competencies such as customer service can benefit from outsourcing.
Turning the service over to competent experts lets companies benefit from a bigger source of talent from all over the world. At the same time, companies that outsource customer support enjoy reduced payroll without sacrificing service quality. Other benefits of outsourcing include:
More Opportunities to Grow the Business
By assigning customer support to expert outsourcing service providers, leaders can instead turn to scaling the business. Overseeing the day-to-day operations can already take much of management’s time, and customer support is equally demanding. To help executives focus on the big picture, they’ll need to partner with the best service companies that know what they’re doing.
Enhance Customer Experience
Given the opportunity to communicate and interact with customer service, many customers will express their satisfaction in getting their voices heard. If customer service companies and their team address customers’ issues in a satisfactory way, they’re more than likely to remain customers.
A pleasant customer experience will almost always lead to longer retention and a significantly higher customer lifetime value (CLV). This isn’t to say a stellar customer experience is only possible through outsourcing. Rather, the chances of improving customer satisfaction come with a continuous and consistent level of service. Providing a highly specialized, dedicated team of professionals from day one is a great way to achieve this quickly.
Top 10 Customer Support Outsourcing Companies


We’ve narrowed down the list of companies with great customer service to the top 10 most prominent ones in 2022. We’ll also provide a brief description and highlight the main strong points of each outsourcing company.
1. Helpware



Helpware started in 2015 with the initial goal of providing support to startup companies. Over the years, the company has grown big and is confident enough to provide both enterprise and small business customer service outsourcing solutions.
Providing back office, technical, and customer support, Helpware specializes in assisting companies in various support areas. This includes Omnichannel Customer Support, Technical & IT Support, Content Moderation, CX Consulting Services, Back Office Support, Data Labeling, Digital Marketing Solutions, and Cyber Security. The company provides only dedicated agents, in-house training, and equipment to help its clients boost their productivity from day one. Now it’s one of the top customer service companies in the US and European markets with numerous awards and positive reviews from satisfied clients on Clutch and other reputable platforms. Helpware’s people-focused culture seems very attractive to businesses sharing the same philosophy.
Pros:
Shows outstanding flexibility when providing for clients’ specific needs. This means its support can scale along with your company’s growth.
Offers turn-key solutions, so you don’t have to look for either option separately.
Helpware’s focused on developing its people and their skills and it pays off handsomely, especially in customer support outsourcing contracts. Some global brands are happy to have their customer support outsourced to Helpware.
2. Sykes



U.S.-based Sykes is one of the pioneers of the BPO industry. Established in 1995, the company trailblazed its way to the top and was one of the first BPOs to open multiple locations. In 2021, the Sitel Group acquired Sykes to widen its reach and increase its capacity.
Sykes is one of the top 10 service companies and leading service providers of demand generation and customer engagement services, with clients included in the top 2000 companies worldwide. At the core of Sykes’ business are its staple services: outsourcing, customer experience, service to sales, digital transformation, and brand extension.
Pros:
Sykes maintains a pool of service agents from its clients’ home countries.
The company is well-versed in matters concerning data privacy. Specifically, Sykes follows various privacy guidelines, including HIPAA compliance and Payment Card Industry (PCI) data security certification.


3. Ascensos





Founded in 2013 in the UK, Ascensos is one of those outsourced customer service companies that wanted to change the customer experience by applying a personal touch to customer care. The company is now Europe’s number-one customer support outsourcing company, providing bespoke customer experience solutions to clients around the world. In addition, its contact center operation locations include the UK, Romania, Turkey, and South Africa.
Pros:
Ascensos is more nearshore than an offshore support center, so location and time zone differences aren’t as pronounced as operations in Asia and South America.
Companies that outsource customer service to Ascensos value the fact that it supports diversity and inclusivity among staff while focusing on promoting happiness as a key asset among its workforce.
Although there aren’t any published pricing rates, instead, Ascensos will individually respond to requests for quotes, the prices of this outsourcing customer service company are more than affordable.
4. Teleperformance



With more than 40 years of experience in the BPO industry, Teleperformance is an established leader in solution design, business optimization strategies, and front-office customer support. It also offers back-office services such as finance and accounting, collections, and technical support.
Pros:
Teleperformance is a truly global service provider. It operates in 80 countries and employs more than 330,000 agents speaking over 265 languages and deservedly belongs to a league of good customer service companies. You won’t find it difficult to get support in the language and location you require.
Clients also appreciate the company’s expertise in providing omnichannel solutions.
5. VXI


VXI Global Solutions is one of those outsourcing agencies that offer customer care and customer experience (CX) solutions to some of today’s major global brands. In addition, the company offers contact center and BPO services, omnichannel and multilingual support, software development, CX innovation, quality assurance (QA), and infrastructure outsourcing. VXI employs more than 35,000 workers in 43 countries throughout North America, Asia, Europe, and the Caribbean.
The company also prides itself on its ability to help clients resolve major CX and employee experience (EX) pain points and take their customer service systems to the next level. Like any modern BPO, VXI employs omnichannel support services to enhance communication coverage for clients. Also, VXI provides additional analytics and insights generation services so clients can learn as they go.
Pros:
High CX expertise leads to enhanced customer and employee experience.
VXI displays an uncanny ability to scale up or down to fit its client’s capabilities.
6. InfluX


In its quest to build the world’s first remote-only CX team, InfluX managed to recruit employees from more than 120 cities worldwide. This strategy also lets them provide 24-hour customer support outsourcing solutions within the client’s time zone. In addition, InfluX creates specialized customer experiences that reflect the client’s vision, voice, and values.
Pros:
Less dependence on automation and more on human interaction make for a better customer experience.
Having employees in every time zone solves the common offshore problem of mismatched time schedules between clients and outsourcing companies.
Pay-as-go pricing may be attractive to some clients who prefer flexible packages.
7. Skycom


Skycom is also on the list of nearshore outsourcing companies that specialize in multi-continent support services. The company employs native English contact center agents with experience in multiple industries. Skycom also offers a full range of services, including business process outsourcing, telemarketing and sales, customer support, and healthcare. With more than 15 years of experience, Skycom also employs over 2,000 workers assigned to 35 clients in five countries.
Pros:
Nearshore operations mean fewer problems dealing with time zone and distance differences.
Skycom covers a wide range of industries, including healthcare, travel, utilities, IT, finance, retail, and telecommunications.
8. Integra


Integra’s differentiator is its focus on training its workforce in customer psychology. This means company-provided support agents are more sensitive in detecting changes in the customer’s voice or tone. As a result, they can respond to these changes to defuse any tension and lead the customer into a more positive mindset. Starting with four employees in 2004, Integra currently employs more than 1,400 workers stationed across four countries. It handles customer service duties over the phone, email, live chat, or social media.
Pros:
Integra offers some of the most cost-effective solutions in the industry.
Sales psychology is also an incredible asset to have if you work in a customer support outsourcing company.
9. Telus


Telus International is one of the world’s leading digital CX innovators. In particular, it designs and produces next-generation digital solutions for brands all over the world. This is one of the Canadian top IT outsourcing companies that provide IT services and multilingual customer service to industries such as technology, media, communications, eCommerce, financial technology, travel, hospitality, automotive, healthcare, and games.
Pros:
Telus International is a premium multilingual contact center. It is one of those IT support outsourcing companies that offer top-tier customer support services in various countries and more than 50 languages.
Telus is famous among IT services outsourcing companies for organizing an annual charitable initiative called “Telus Days of Giving.” In particular, the company taps 225,000 volunteers from its offices to complete various service projects across its many host countries.
10. Arise


Arise is a 25-year-old United States-based company that specializes in providing support outsourcing services across the USA. It employs more than 60,000 remote agents in the U.S., Canada, and the United Kingdom. Unlike a traditional BPO, Arise utilizes a network of service partners to provide the needed customer service experiences. In addition, the Arise Platform helps companies lower expenses. As a result, Arise clients report an average 25% reduction in contact center service total costs, which is why clients want to outsource customer service small business really needs.
Pros:
Arise deploys a tiered security approach in its communications with clients. This ensures they preserve the confidentiality of documents or files sent over. It also means Arise conforms to widely accepted data privacy regulations such as HIPAA, CCPA, and others.
Arise also focuses its employment on local talent, hiring residents of the U.S., UK, and Canada. This means stable employment for the company and an easier method of hiring or replacing staff members.
Choose the Best Outsourcing Companies That Fit Your Needs
Deciding which outsourcing providers to contact for your customer support outsourcing needs? Perform the necessary research before settling on your choice. For instance, some customer service outsource companies on our list might command a pricing structure higher than what your budget holds.
In addition, consider your company’s specific requirements and areas for improvement. Do you need a customer support team focused on CX? Or, do you prefer having sales psychology-trained outbound callers who can close deals? Finally, does the appeal of higher-cost nearshoring resonate better than offshore talents a few time zones away?
No one-size-fits-all solution exists when it comes to customer support outsourcing. However, if you want a highly flexible and secure customer service solution that utilizes modern technology throughout the various stages, try the best companies for customer service. These largest outsourcing companies not only supply the best talent, but also the best equipment and training to prepare them.